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Beverly Kaye and Julie Winkle Giulioni identify three broad types of conversations that will increase employees' awareness of their strengths
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Click'd pairs users based on common interests and sends them on a fun (and occasionally rule-breaking) scavenger hunt to find each other
Legendary Service: The Key is to Care Vendor Code_E080 and alterationsThe only book you need to raise customer service to a world class levelfrom bestselling author and leadership guru Ken Blanchard Written as an entertaining customer service parable, I CareDo You? offers an easy to implement model based on the importance of caring for both internal and external customers. Ideal for both managers seeking to raise the level of their employees, as well as self driven customer service professionals, this powerful guide
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